Privacy Policy


Ledago Publishing Ltd customer privacy notice

Registered name: Ledago Publishing Ltd

We are the controller of your personal data.

For more information on controllers and their responsibilities please see ICO’s website under Key data protection terms you need to know.

This privacy notice tells you what to expect us to do with your personal information.

 Contact details.

What information we collect, use, and why.

Lawful bases and data protection rights.  

Where we get personal information from.  

How long we keep information. 

How to complain.

Contact details

Post

Ledago Publishing Ltd - HLW Associates, Leigh Court Business Centre, Pill Road, Abbots Leigh, BRISTOL, Bristol, BS8 3RA, GB

Telephone

07747632190

Email

[email protected]

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:    Names and contact details

We collect or use the following information for service updates or marketing purposes:    Names and contact details

We collect or use the following information to comply with legal requirements:    Name ·   Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:  Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website. Which lawful basis we rely on may affect your data protection rights which are set out in brief below.

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.  

Your right to erasure - You have the right to ask us to delete your personal information.  

Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

Your right to object to processing - You have the right to object to the processing of your personal data.  

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

You can read more about these rights and follow up at the ico.org.uk

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are: ·   Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for legal requirements are: ·   Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are: ·   Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Directly from you.

How long we keep information
We will retain your personal data only for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Copyrigth 2025 Ledago Publishing Ltd / Privacy Policy